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How do I validate my Expensify account?
To validate your account, click the activation link in your Welcome email titled "Welcome! Please validate your email". This will securely authenticate your device passwordlessly and grant immediate access to your workspace.
Can I receive the Expensify Welcome email again?
If you need a new validation link, go to https://new.expensify.com/. Enter your registered corporate email address, and the system will automatically dispatch a fresh single-use login code directly to your inbox.
My Expensify activation has expired. Can I receive a new one?
Expensify links don't require password setups. If your activation window closes, simply go to https://new.expensify.com/, input your email address, and request a fresh login link or Magic Code to sign in securely.
Why am I not receiving any emails from Expensify?
If Magic Codes or notifications are missing, your corporate mail server may be blocking system deliveries. Please request your IT team to whitelist the following domains:
How can I reset my Expensify password?
New Expensify uses a secure, passwordless infrastructure. Traditional alphanumeric passwords are no longer used. To log in securely on any device, simply enter your email or phone number to receive an instantaneous validation Magic Code.
How can a primary email be switched in Expensify?
To modify your login email natively:
Click your Profile Avatar in the bottom-left corner of the app.
Go to Settings > Contact Methods.
Click Add Email/Phone, input the new address, and verify it via the code sent to that inbox.
Select the verified email and click Set as Default.
How can I update my Expensify login details?
To adjust your associated communication preferences, login channels, or phone numbers, click your Profile Avatar in the bottom-left corner and navigate to Settings > Contact Methods. Here you can manage your verified login routes securely.
I'm not receiving the magic login for Expensify.
If your validation message isn't appearing:
Go to https://new.expensify.com/ and sign completely out to purge expired session data.
Retry using an Incognito/Private browser window.
Verify with your network administrator that expensify.com and mg.expensify.com are whitelisted.
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